Terms and Conditions
Last Updated: Feburary 02,2025.

Welcome to SkinHavens! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing and using our website, you accept these terms in full. If you do not agree to these terms, please do not use our website.


1. General Information

  • This website is operated by SkinHavens. Throughout the site, the terms “we,” “us,” and “our” refer to SkinHavens.
  • These Terms and Conditions apply to all users, including but not limited to browsers, customers, vendors, and contributors of content.

2. Eligibility

  • You must be at least 18 years old to use our website and make purchases.
  • By using this site, you represent that you meet the eligibility requirements.

3. Products and Pricing

  • All products are subject to availability.
  • We reserve the right to modify prices at any time without prior notice.
  • We make every effort to display product descriptions and images accurately, but we do not guarantee that colors, textures, or details will be exact due to differences in device displays.

4. Orders and Payments

  • By placing an order, you agree to provide accurate and complete information.
  • We accept Cash on Delivery (COD) and Bank Transfer. All payments must be made in full before shipping.
  • We reserve the right to refuse or cancel orders at our discretion, including but not limited to suspected fraudulent transactions.

5. Shipping and Delivery

  • Orders are processed and shipped within 2-4 business days.
  • Shipping times vary based on location. Estimated delivery times are provided but not guaranteed.
  • We are not responsible for shipping delays caused by third-party carriers.

6. Returns and Refunds

  • Due to hygiene reasons, undergarments cannot be returned or exchanged unless defective.
  • If you receive a defective or incorrect item, contact us within 3 days for assistance.
  • Refunds, if applicable, will be issued in the original payment method.

7. User Accounts

  • You may be required to create an account to access certain features.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • We reserve the right to terminate accounts that violate our terms.

8. Privacy Policy

  • Your personal information is handled according to our Privacy Policy. By using our website, you consent to our data collection and usage practices.

9. Intellectual Property

  • All content, including text, images, logos, and graphics, is owned by SkinHavens and protected under copyright laws.
  • You may not copy, reproduce, or distribute any content without our written permission.

10. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.
  • Our liability is limited to the amount paid for the product purchased.

11. Prohibited Activities

  • You may not use our website for any illegal or unauthorized purpose.
  • You must not transmit any viruses, malware, or harmful code.

12. Changes to Terms

  • We reserve the right to update these Terms and Conditions at any time without prior notice.
  • Continued use of the website after changes indicates your acceptance of the new terms.

13. Governing Law

  • These Terms and Conditions are governed by the laws of Pakistan.
  • Any disputes shall be resolved in the appropriate courts of Pakistan.

14. Contact Information

For any questions about these Terms and Conditions, please contact us at:
Email: skinhavens2025@gmail.com
Phone: +92-318-4421656
Address: Mian Plaza Office#6, G1 Market Johar Town, Lahore

By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.